Shipping Information

SHIPPING INFORMATION
Once your new Vola Guitar order is placed, your guitar will be inspected again within 2-3 business days and before we ship to you. 
You will then get an email with tracking info and the shipping courier will be scheduled to pick up your guitar.
Please check the information below for your Country
USA
  •         Free Shipping
  •         Shipping time 7-10 business days
Japan
  • Free Shipping
  • Taxes/VAT included in price
  •  Shipping time 5-7 business days
UK
  • Free Shipping
  • Taxes/VAT included in price
  • Shipping time 7-10 business days
Canada
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time : 7-12 working days
EU
- Belgium - France - Germany - Italy - Luxembourg - Netherlands - Spain - Austria
  • Free Shipping
  • Taxes/VAT included in price
  • Shipping time 7-10 business days
EU continued
- Denmark - Finland - Greece - Ireland - Poland - Portugal - Sweden
  • Discounted shipping rate shown at checkout
  • Taxes/VAT included in price
  • Shipping time 7-10 business days
Non-EU countries in Europe
 - Andorra - Liechtenstein - Norway - San Marino - Serbia - Switzerland - Vatican
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time
           Andorra : 5-8 working days
           Liechtenstein : 7-8 working days
           Norway : 8-12 working days
           San Marino : 5-8 working days
           Serbia : 16-20 working days
           Switzerland : 9-13 working days
           Vatican : 5-8 working days
Australia
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time : 7-13 working days
New Zealand
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time : 7-10 working days

Hong Kong
  • Free Shipping
  • Shipping time 1-2 business days
  • Hong Kong local pickup is available - Please email info@volaguitar.com for more info
Asia
- Indonesia - Singapore - South Korea - Taiwan - Philippines - Vietnam
  • Free shipping
  • Taxes/Import Duty excluded in price
  • Shipping time
           Indonesia : 7-15 working days
           Singapore : 6-8 working days
           South Korea : 7-10 working days
           Taiwan : 6-8 working days
           Philippines : 7-17 working days
           Vietnam : 6-12 working days
Turkey
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time : 8-13 working days
Israel
  • Discount shipping rate shown at checkout
  • Taxes/Import Duty excluded in price
  • Shipping time : 19-21 working days

 

 

Don't see your Country? 
Please contact us at info@volaguitar.com to get more information and we will be happy to help.


Shipping costs for returns, under the 15-day Returns window, will be covered by Vola Guitar. See our return policy HERE for more information. 

Shipping costs associated with any applicable warranty work will be covered by Vola Guitar. see more details HERE
Hong Kong local pickup is available - Please email info@volaguitar.com for more info.
Shipping costs for returns, under the 15-day Returns window, will be covered by Vola Guitar Inc.  Returns are subject to a 20% restocking fee.
Shipping costs associated to any applicable warranty work will be covered by Vola Guitar. see more details HERE