Shipping policy

Shipment will be made within 3 days after receiving your order. The default free shipping method will take around 4-10 working days for delivery.

Shipping costs for returns, under the 15-day Returns window, will be covered by Vola.  Returns are subject to a 20% restocking fee.

Shipping costs associated to any applicable warranty work will be covered by Vola Guitar.

DUE TO COVID-19 AND BREXIT, EXPECT SOME DELAYS IN SHIPPING FROM OUR STANDARD SHIPPING ARRANGEMENTS.  WE ARE WORKING HARD AND DOING OUR BEST TO SHIP ITEMS AND TO KEEP OUR CUSTOMERS UPDATED. THANK YOU FOR YOUR PATIENCE!